Last year I tried a thing – another attempt at weeknotes. Weeknotes became monthly retrospectives. Monthly retrospectives sometimes became every two months… and then they dried up completely last summer. I’m sorry. I was busy and, to be honest, this blog is not as important to me as it once was.
But then, an anonymous commenter said that they miss them and asked me to fill the gap to the end of 2024. That might happen (or it might join the great list of unwritten blog posts in the sky), but let’s have another go at the present. So, 31 January, 2025. Monthly retrospective…
At work
Things have really stepped up a gear at work. Last year I started to work on a future vision around which the Office of the CTO could structure its “thought leadership” content. Some important people supported it and I found myself co-presenting to our executive board. The next steps will remain confidential, but it’s no bad thing for me. And, the follow-on work has given me a lot of exposure to some of the marketing activities – my last fortnight has been full of market analysis and ideal client profiles.
But the last fortnight was not just those things. I had the hairbrained idea that, as productivity is is one of the outcomes we seek for our clients, maybe we should “do something for National Productivity Week”. After writing a series of blog posts (see below), and a fun day recording video content with our brand team, it feels like a one-man social media takeover. In fact, we had so much content that some of it will now have to go out next week. But that’s OK – productivity is not just for one week of the year. These are the posts that are live on the Node4 website today:
And the last post, next week, will be about building sustainable productivity approaches.
There are also a couple of videos up on LinkedIn:
And, earlier in the month (actually, it sneaked out on YouTube before Christmas but I asked for it to be pulled for an edit), there was this one. Not my best work… but it did lead to the purchase of a teleprompter which has made later videos so much easier!!!
Learning
Also on the work front, this month I completed my ILM Level 5 Award in Leadership and Management. Node4 runs this as part of a 7-month programme of workshops, with two coursework assignments that relate to four of the workshops. Over the last 7 months, I’ve covered:
Developing your personal leadership brand.
Inclusive leadership and motivation skills.
Managing and implementing strategic change.
Developing a High-performance team culture.
Manager as a coach.
Personal impact and emotional intelligence.
High impact presentations.
At home
Home Automation
I bought myself a Shelly temperature and humidity monitor for the Man Cave. It’s Home Assistant compatible, of course, so lets me use cheap overnight energy to stop the cabin from getting too cold/damp.
Also on the home automation front, I picked up some cheap Tapo P100 smart plugs. Like my no-name Chinese ESP32-based plugs, they are a better form factor than my older Kasa HS100/110 plugs so they don’t take space from the adjacent socket. But they lack any kind of reporting for energy usage so I should have got a pack of the slightly more expensive P110 models instead. I also struggled to add them to Home Assistant. They were recognised but wouldn’t authenticate, unless I reset my TP-Link password (which seemed to be the workaround – even if the password was the same)!
Getting away from it all
Aside from the tech, Mrs Wilson and I got away to London for a weekend, to celebrate a friend’s birthday. We were almost blown away by the tail of Storm Éowyn at Primrose Hill viewpoint but had fun (I’d never been before, but it’s in so many films!).
Tomorrow, I’m off to France for the UCI Cyclocross World Championships. Not competing of course (and disappointed that British Cycling is not sending a Women’s team or an U23 Men’s team). Just spectating. And probably consuming quite a lot of beer. And frites.
Writing
There have been some personal blog posts this month too:
Most of the text in this post previously appeared on my LinkedIn feed. I thought it should have been here…
Sometimes, I read something on LinkedIn and repost or comment, before realising I’ve pretty much written an entire blog post. On my phone. Twice, because I navigated away and lost the first attempt. Maybe I should have put in here, but it probably gets seen by more people on LinkedIn. Still, I own this platform, so I’m putting it up for posterity.
The post in question was one from the BBC’s Technology Editor, Zoe Kleinman. Zoe had posted insights about the UK Prime Minister’s “bold and ambitious plans to support the UK’s AI sector”.
Zoe’s post and articles are well worth a read, but I wanted to add some more:
“[…] I can see why the UK wants to position itself as an innovative place for growth, without being (quite as) reliant on US tech behemoths, but most of us have yet to establish what we want to use AI for.
Sure, “AI” is the perceived answer to everything at the moment – and there are some very large companies with very deep pockets pouring billions into “AI” – but it’s an arms race. “Big tech” hasn’t worked out how to make money from its AI investments yet. The tech giants just want to make sure they have a big slice of that pie when we do finally get there.
Putting aside the significant environmental and social challenges presented by AI (as mentioned in Zoe’s post […]), “we” (our companies and our countries) haven’t got a solid business case. We just know we can’t afford to be left behind…
We’ve used some AI technologies in a variety forms for years (for example Machine Learning) – and the recent advances in generative AI (genAI) have democratised access to AI assistants and opened a huge opportunity. But genAI is just one type of AI, and we don’t fully understand the large language models that underpin it.
One thing that sticks in my mind is something I heard on a recent podcast, when Johannes Kleske commented something along the lines of “when it’s in the future, it’s AI. Once we have worked out what to do with it, it’s just software.”
You probably noticed, but Microsoft held its Ignite conference in Chicago last week. As is normal now, there’s a “Book of News” for all the major announcements and the keynotes are available for online review. But there’s an awful lot to sort through. Luckily, CNET created a 15 minute summary of Satya Nadella’s keynote:
Investing in security, particularly around Purview.
Data governance is of central importance in the age of AI. Microsoft has announced updates to prevent oversharing, risky use of AI, and misuse of protected materials. With one of the major concerns being accidental access to badly-secured information, this will be an important development, for those that make use of it.
If there’s one thing to take away from Ignite it’s that Microsoft sees Copilot as the UI for AI (it becomes the organising layer for work and how it gets done).
1. Every employee will have a Copilot that knows them and their work – enhancing productivity and saving time. 2. There will be agents to automate business processes. 3. And the IT dept has a control system to manage secure and measure the impact of Copilot.
Copilot Actions
Copilot Actions are intended to reduce the time spent on repetitive everyday tasks – they were described as “Outlook Rules for the age of AI” (but for the entire Microsoft 365 ecosystem). I’m sceptical on these but willing to be convinced. Let’s see how well they work in practice.
If 2023-4 were about generative AI, “agentic” computing is the term for 2025.
There will be Agents within the context of a team – teammates scoped to specific roles – e.g. a facilitator to keep meeting focus in Teams and manage follow-up/action items; a Project Management Agent in Planner – to create a plan and oversee task assignments/content creation; self-service agents to provide information – augmenting HR and IT departments to answer questions and complete tasks; and a SharePoint Agent per site – providing instant access to real-time information.
Organisations can create their own agents using Copilot Studio – and the aim is that it should be as easy to create an Agent as it is to create a document.
Answering criticism about the cost of licensing Copilot, Microsoft is providing analytics to correlate usage to a business metric. Organisations will be able to tune their Copilot usage to business KPIs and show how Copilot usage is translating into business outcomes.
Microsoft is clearly keen to push its “cloud PC” concept – Windows 365 – with new applications so that users can access a secure computing environment from iOS and Android devices. Having spent years working to bring clients away from expensive thin client infrastructure and back to properly managed “thick clients”, I’m not convinced about the “Cloud PC”, but maybe I’m just an old man shouting at the clouds…
Windows 365 Link is a simple, secure purpose built access device (aka a thin PC). It’s admin-less and password-less with security configurations enabled by default that cannot be turned off. The aim is that users can connect directly to their cloud PC with no data left locally (available from April 2025). If you’re going to invest in this approach, then it could be a useful device – but it’s not a Microsoft version of a Mac Mini – it’s all about the cloud.
Does anyone remember “Trustworthy Computing”? Well, the Windows Resiliency Initiative is the latest attempt to make Windows more secure and reliable. It includes new features like Windows Hotpatch to apply critical updates without a restart across an entire IT estate.
Microsoft’s first in-house security chip hardens key management without impacting performance. This will be part of every new server deployed on Azure starting next year.
Microsoft’s first in-house data processing unit (DPU) is designed to accelerate data-centric workloads. It can run cloud storage workloads with 3x less power and 4x the performance.
Preview NVIDIA Blackwall AI infrastructure on Azure
By this point, even I’m yawning, but this is a fantastically fast computing environment for optimised AI training workloads. It’s not really something that most of us will use.
Co-engineered with AMD, this was described as a new standard for high performance computing and cited as being up to 8 times faster than any other cloud VM.
SQL Server is coming natively to Fabric in the form of Microsoft Fabric Databases. The aim here is to simplify operational databases as Fabric already did for analytical requirements. It provides an enterprise data platform that serves all use cases, making use of open source formats in the Fabric OneLake data lake. I have to admit, it does sound very interesting, but there will undoubtedly be some nuances that I’ll leave to my data-focused colleagues.
Described as a “first class application server for the AI age” – unifying all models, tooling, safety and monitoring into a single experience, integrated with development tools as a standalone SDK and a portal. 1800 models in the catalogue for model customisation and experimentation.
Build, deploy and scale AI apps to automate business processes. Compared with Copilot Studio for a graphical approach, this provides a code-first approach for developers to create agents, grounded in data, wherever it is.
There will be AI reports and other management capabilities in Foundry, including including evaluation of models.
Safety is important – with tools to build secure AI including PromptShield to detect/block manipulation of outputs and risk/safety evaluations for image content.
Quantum Computing
This will be the buzzword that replaces AI in the coming years. Quantum is undoubtedly significant but it’s still highly experimental. Nevertheless, Microsoft is making progress in the Quantum arms race, with a the “World’s most powerful quantum computer” with 24 logical Qubits, double the previous record.
Today, I recorded a short video for an internal SharePoint site that supports some work I’m doing around Node4’s 2030 vision and strategy. It took about 8 takes and a lot of wrangling with technology for a simple talking head in front of a background. But I got there and, after an hour or so, I had the minute or so of content I wanted. I didn’t use professional video tools – just the things I have in Microsoft 365 and Windows 11 – I recorded myself in Teams against a custom background I’d created in PowerPoint, used Clipchamp to trim the video, and uploaded to Stream.
Copilot has entered the room
Then the cool stuff started. Microsoft Stream generated captions from the video. They weren’t quite right – but the edits were minimal and it let me make them. That means that I now have a working transcript and closed captions – assistive technologies to aid viewers.
But the impressive part was when I asked Copilot to summarise the content. This is what it came up with.
Key Topics:
Introduction to Vision2030: Mark Wilson, one of the Technology and Innovation Directors in Node4’s Office of the CTO, introduced Vision2030, a forward-looking strategy that outlines key trends and technologies expected to define the future of mid-market businesses. 0:00
Focus of Vision2030: Mark Wilson explained that Vision2030 focuses on integrating emerging innovations across all technology verticals in which Node4 operates, aiming to empower clients to anticipate and adapt to future technology trends, navigate complexity, and increase competitiveness and resilience. 0:21
Creating Lasting Value: Mark Wilson emphasized that Vision2030 is not just about adopting new technologies but also about helping clients create lasting value. 0:39
Future Content and Sales Plays: Mark Wilson mentioned that over the coming weeks and months, Node4 will create more content that builds on the core theme of enabling productivity and directly links to their sales plays, ensuring a clear connection from Vision through go-to-market to delivery. 0:45
Commitment to Mid-Market Businesses: Mark Wilson reiterated Node4’s commitment to guiding mid-market businesses through the transformation, ensuring they are well-positioned to succeed in the future digital economy. 0:57
Spot on. Sure, it has an edited transcription to work from but now my colleagues don’t even need to watch the video. (Which begs the question why I recorded it in the first place – to which the answer is choice).
Changing the medium
So now, lets take this a bit further… out of Copilot and Stream and into the real implications of this technology. Starting with a couple of observations:
When I’m driving, Apple CarPlay reads my messages to me. Or, I ask Siri to send a message, or to take a note.
When I’m in a group messaging situation, some people seem to have a propensity to create short form audio.
I used to think that WhatApp voice messages are the spawn of the devil. Why should I have to listen to someone drone on for 30 seconds when I could read a text message much more quickly? Is it because they couldn’t be bothered to type? Then someone suggested it might be because they struggle with writing. That puts a different lens on things.
Create and consume according to our individual preferences
Now, with technologies like this we can create content in audio/video or written form – and that same content can be consumed in audio/video or written form. We can each use our preferred methods to create a message, and the recipient can use their preferred method to consume it.
This is the stuff that really makes a difference – the little things that make someone’s life easier – all adding up to a bigger boost in our individual productivity, or just getting things done.
This post previously appeared on my LinkedIn feed. I thought it should have been here…
They say that, when all you have is a hammer, every problem that needs solving looks like a nail. Well, something like that anyway. Generative AI (GenAI) is getting a lot of airtime right now, but it’s not the answer to everything. Want a quick draft of some content? Sure, here it is – I’ve made up some words for you that sound like they could work. (That is literally how an LLM works.)
On the other hand, I spent yesterday afternoon grappling with Microsoft Copilot as it gave me lots of credible sounding information… with sources that just don’t exist, or don’t say the things it says they do. That’s quite frightening because many people will just believe the made-up stuff, repeat it and say “I got it from Copilot/ChatGPT/insert tool of choice”.
Anyway, artificial intelligence (AI) is more than just GenAI – and last night I watched this video from Eric Siegel. Once all the hype about GenAI has died down, maybe we’ll find some better uses for other AI technologies like predictive AI. One thing is for sure, Artificial General Intelligence (AGI) is not coming any time soon…
In 1999, I left the only company I’d worked at since graduation. After 5 and a half years (plus a year or so during my degree), I moved on from ICL and followed a colleague to Capita, to be part of a new Microsoft practice. I still remember the conversation on the night before I started: “so, what’s it like to be unemployed, Mark?”. Leaving a place where I was comfortable and respected to start again elsewhere was a big deal for me so I wasn’t amused. Even more so as I’d taken out a mortgage on a house a year or so earlier.
I can’t remember the timings but it soon became clear that a recent re-organisation had changed the focus. The Microsoft practice was no longer a priority. My colleague left Capita soon afterwards. I remained, in a strange organisation, like a fish out of water. I made the most of it, built up my technical skills, and annoyed a few people by taking an outsourced client through the Technology Adoption Programme for Exchange Server 2000. (I was told that “our standard is Exchange 5.5. – you can’t just put in a new version”. Well, I did.)
I stuck it out for 18 months before I left to travel and work in Australia. That was a shorter trip than originally intended (a different story, which involved returning to the UK to settle down with Mrs Wilson). The point is that I learned not to build my career around other people. If I moved jobs again, it would be for me (or in one case, redundancy).
So why tell this story? Well, I’ve written on previous posts about my journey into my current team – and I feel like I’ve found a place that suits me and where I can make a difference. But June was an unsettling month as we prepared for a change of leadership for the Node4 Office of the CTO. It’ll all work out – but I won’t pretend I found it easy. And it reminded me that, however much respect I have for my outgoing CTO, there’s only one person responsible for where I take my career – and that’s me.
Right, enough of the career history lesson. What did I get up to more recently?
At work
Work highlights included:
Renewal of my Microsoft Azure Solution Architect Expert certifications.
Attending the second and third modules of my level 5 leadership and management training (inclusive leadership; and driving and implementing strategic change). I missed the first module in April, so will have to go back next year to learn about developing my personal leadership brand.
Two days at Commsverse – a Microsoft Teams conference organised by, among others, two of my former colleagues (Mark Vale and Martin Boam), at a really cool venue (Mercedes-Benz World). I have a whole load of blog posts planned from that event, though the backlog is pretty huge now. In the meantime, here’s my Twitter thread:
I’m taking a couple of days out to go back to my collaboration/unified comms roots at @Commsverse. Yesterday was brilliant first day, with lots of fascinating sessions and catching up with contacts I’ve not seen in a while. Come and see me today if you’re there too! #commsversepic.twitter.com/rYtG1cyOmv
I managed to get a couple of posts published on the Node4 site, even if my own blog has been a bit quiet:
An updated approach to Virtual Desktop Infrastructure: Azure Virtual Desktop on Azure Stack HCI. This one is all mine, written earlier this year, after Microsoft released Azure Virtual Desktop on Azure Stack HCI. This filled a gap in our End User Computing options for hosting applications, which means we’re no longer torn between complex and expensive server farms, or desktops running in the cloud – we can have the best of both worlds. It’s timely too, with the changes in the landscape that have affected VMware and Citrix VDI products in recent months.
I also got my paws on this one, though only as an editor:
Here's an article by my @Node4Ltd colleague Mairead O'Connor about Hybrid Cloud. Read the post to learn why it's more about an evolving mindset, the fact that one size does not fit all, and a need to be pragmatic #Node4#HybridCloud#PragmaticCloudhttps://t.co/VPt9dzV8Dd
A trip to the North East, to help a client define their future technology direction, including facilitating a workshop with around 15 of their team to identify the challenges that they face.
Preparing for the audit (and hopefully renewal) of Node4’s Azure Expert Microsoft Solution Provider competency in a few weeks’ time.
Time spent together as a team, planning the future for the Node4 OCTO.
At home (the tech)
CCTV
I’ve been looking to install some CCTV at home for a while. Whilst many would recommend I go down the Ubiquiti route (UniFi Protect), I decided to save some money, using Reolink cameras with my existing Synology NAS.
So far I’ve installed an RLC-811A, which was also my first foray into PoE-powered devices (with a UniFi PoE adapter). Despite the low price, it’s remarkably good camera, both day and night, with the added bonus that it’s supported by Home Assistant.
Latest addition to the home network. My goodness that was simple to set up. Fixing it to the house and running the PoE cable might be less so… time to go and borrow a ladder! ? #reolinkpic.twitter.com/tWnQPPfdlv
Sadly, it wasn’t enough, but was it really just a co-incidence that, as I changed my addressable LEDs from blue to red and white, England scored a goal in the Euros final?
Whilst I’m not getting to many of Matt’s cycle races at the moment, I did head up to Darlington with him for the British National Circuit Race Championships. The race didn’t end as we hoped – he crashed – but his on-bike camera footage has 2.8 million views on Instagram at the time of writing!
He was back on the bike the next night as we went down to London for the Via Criterium at the London Cycle Festival. Oh my. What an awesome event. And a good result for Matt too…
And he’s got some decent results in some of the other crits… here’s Otley:
Crit season now and I can’t be at all of #VeloMatt’s races. Loving the video coverage since the team got a 360° camera and he took over the socials though… this was Wednesday night in Otley #CyclistsDad#RideRevolutionhttps://t.co/Is3lrpDwAj
That bike didn’t last much longer though… this happened a week or so later, but he did at least jump back on and ride it to the finish!
Arghh. I thought parenting was supposed to get easier as they get older? At least he’s alright, and he still managed to be second across the line ????????????? #VeloMatt#CyclistsDad#RideRevolution
(Back to cyclocross soon, where the bikes are less likely to break in a crash…) pic.twitter.com/E8T8qLDS3E
And only a couple of days ago, he got caught up in a crash at Sheffield. I’ll be glad when the crit season is over.
I’ve been just as busy travelling around the country with Ben, as he visits the universities he might like to apply to. I missed the Warwick weekend but with Exeter, Bath, Bristol, Nottingham and Cardiff it’s been full on. And, just as when I did the rounds with Matt a couple of years ago, it’s left me wishing I could do it all again, knowing what I know now!
Back on the university tours, this time with son v2.0. Enjoyed our trip to Exeter this weekend (though could have done without the half term holiday traffic…) pic.twitter.com/M43N0cluk3
I haven’t written much recently about our TV watching, but in addition to my Tour de France addiction that has to be fed each July, Nikki and I have enjoyed:
All the light we cannot see, on Netflix. Set towards the end of World War 2, this mini series shows how the paths of a blind French girl and a German soldier collide, guided my the medium of radio. As a bit of a radio guy, I found it quite magical, along with this (unrelated) tweet: Where was Hilversum, anyway?
Douglas is cancelled, on ITV. Episode 3 is difficult to watch, but persist – the twist at the end of Episode 4 is worth it!
Travelling
I wrote most of this post as I was preparing to head off for a couple of weeks’ travelling with my youngest son. In fact, that’s why the June retrospective is mashed up with half of July… I’ll be off travelling for the other half.
It’s also meant a very busy week getting ready. New purchases from outdoor shops: lightweight sleeping bag; new walking trousers; new trainers. And cleaning my down jacket (because it might still be cold at night in the Swiss Alps). Rab Equipment are ace:
Great experience with @rab_equipment. I lost the stuff-sack for my ~5yo down jacket. Bought another for a few quid and it arrived next day. Service like this (added to the great gear) is why I’ve been happy to invest in one of their jackets for each of my sons. UK company too ?? pic.twitter.com/KTPZAI5M0K
Tomorrow morning we should be catching the Eurostar to Amsterdam. Or we will be if today’s Microsoft Azure/Microsoft 365 outage and the separate but still severe Crowdstrike/Windows outage don’t affect my journey! I really must stop catastrophising…
A few things that caught my eye over the last few weeks…
Improving your messaging:
Great advice in this piece about how the BBC’s Technology Editor spoke to Finance folks about how to better communicate their message(s) https://t.co/iMJvbknCyF
Just had my first experience of #Copilot-generated meeting notes. First impression is, "hmm, impressive, but very much a summary, missing some context, nuance, and all the things that make them make sense when we go back to them in x months' time"
It's incredible that AI systems built largely by young men are getting really good at drawing beautiful women. But struggling with basics like fire safety. pic.twitter.com/Rnv6laCS5R
It seems I have a new soapbox… more on Copilot meeting notes:
It seems to be every day someone is extolling the virtues of #Copilot meeting summaries. Is it just me that thinks they are not very good? Yes, clever, but very imprecise and lacking nuance/context. I suspect we’ll go back to those notes and they won’t help us much…
And this is what two professional writers think of AI (and more):
I may be a teeny bit biased (it’s no coincidence that @Nikki_LMC shares my surname ?) but I enjoyed reading this @tweetsbyLMC post about what it’s like to be a writer. Note the last few paragraphs about AI-generated content! #writing ? https://t.co/5yOfh6zP6F
Especially when senior Microsoft personnel seem to “forget” that we have copyright laws:
Microsoft AI CEO says the social contract of content on the open web "is fair use", "anyone can copy it", it's "freeware".
This is categorically false. Content released online is still protected by copyright. You can't copy it for any purpose you like simply because it's on the… https://t.co/TAZuroT2rH
I do get cross when people suggest that a company running Microsoft software is somehow making bad choices and should be avoided:
My advice to junior developers. If you see this list of techs then it’s a sign the company has focused on one tech stack. Your role will be about integration, and extending COTS products; and projects will aim to solve business challenges, instead of arguing about technology https://t.co/ijb0REpXkW
“ […] return to office decrees can increase office attendance by as much as 14 percentage points, but push employee engagement scores down by 26 points” – just one quote from some interesting analysis in the ?@FT? #HybridWorkinghttps://t.co/TaiVKhkSHs
How have I never seen this before? It’s genius. Like a combination of my recent @AdmiralUK and @ITVX experiences rolled into one… and the @YouTube algorithm just served it up to me…
AI. AI. AI. It’s everywhere. And I’m sorry, this is another Artificial Intelligence post, but it’s more a “hold your horses” sort of post…
You see, yesterday, I was helping a colleague review slides for an upcoming AI presentation. He wanted to make sure he gets past the hype, but was suggesting we’re coming out of that phase now as we’re seeing some negative press about generative AI.
I disagreed. Generative AI in particular feels like it’s right at the peak of inflated expectations…
Why I think generative AI is at peak hype right now
I know Gartner is just one (albeit influential) analyst firm, and Hype Cycles aren’t everything, but their Hype Cycle for Emerging Technologies (Aug 2023) shows GenAI approaching the Peak of Inflated Expectations and 2-5 years from productivity.
“Gartner’s warning echoed across our conversations with European tech insiders. In 2024, they expect a cautious and pragmatic approach to AI adoption.”
The Next Web: After a year of breathless hype, AI will face reality in 2024
So what does that mean? To answer that question, we look at another Gartner resource – their Top 10 Strategic Technology Trends for 2024. There are several AI-related trends mentioned, but the TL;DR is that now is the time for strategic planning.
It’s time to get AI ready
Move fast and break things is an often-used phrase suggesting agility. But sometimes, breaking things is less than ideal. And moving fast is great – as long as you’re moving in the right direction.
It’s a good time to increase your awareness of trending technologies (including the democratisation of generative AI) and think about how they can provide benefit to your organisation. But don’t worry if you’re not implementing AI right now. You’re not the only one, despite what you might think from reading around.
To take one example, yes, Microsoft Copilot is huge. The productivity benefits could be significant. But consider your AI readiness before turning on features that could expose data and information that you didn’t even know was there. Think about:
AI Principles: How will your organisation use AI. What are your boundaries? Can you clearly articulate and have you articulated what you will (and will not) do with AI?
AI Ready: Data: This is a good opportunity to examine the data you have, what you use it for, and who can access it. Making sure your data is AI ready means that it is ethically governed, secure, free of bias and accurate.
AI Ready: Security: Understand and prepare for new attack vectors that AI makes possible. Create an acceptable use policy for public-facing generative AI products.
Then, when you’re AI Ready, you’ll be in a position to move fast, hopefully without breaking anything.
A couple of weeks ago, I wrote something on LinkedIn. It was only supposed to be a short piece. It ended up long enough for a blog post, so I’m re-publishing it here…
In a week that seems to have had more than its fair share of truly bad AI ideas (including GPT employment vetting and making a single image “sing and talk” from audio), I’m as AI-jaded as anyone right now. So please bear with me on my yet-another-AI-post-on-social media.
You see, earlier today, someone shared Molly White‘s article about how AI isn’t useless – but is it worth it? It’s a long read (so I recommend listening instead – a great feature of Molly’s website) and there are many parts of the article that resonate for me.
First up, she compares the current AI hype with Blockchain before in that “they do a poor job of much of what people try to do with them, they can’t do the things their creators claim they one day might, and many of the things they are well suited to do may not be altogether that beneficial”.
But Molly goes on to talk about some of the use cases where AI is helpful, which I’ll pick another quote from: “I like it for getting annoying, repetitive tasks out of my way; I don’t worry it’s going to take my job.”
Some of the other quotes that resonated with me were that: “[AI tools] are handy in the same way that it might occasionally be useful to delegate some tasks to an inexperienced and sometimes sloppy intern” and that “ChatGPT does not write, it generates text, and anyone who’s spotted obviously LLM-generated content in the wild immediately knows the difference”.
I found it interesting when Molly writes about AI-generated images too: “AI-generated images tend to suffer from a similar bland ‘tone’ as its writing, and their proliferation only makes me desire real human artwork more”.
She also writes about where LLMs are “good enough” – although sadly that seems to be industrialising some of the less desirable behaviours of the Internet (e.g. keyword stuffing and content farms).
Most importantly, Molly writes about the environmental and human costs of AI – and touches on the truth of it all. Many AI technologies are solutions looking for problems – and really about boosting profits for investors in tech companies.
And then the final paragraphs nail it for me – I recommend you read Molly’s post instead of me quoting them in full here (or ask an LLM to summarise it ?) but here’s the last sentence, which absolutely matches how I feel about so much technology right now. “We need to push back against endless tech manias and overhyped narratives, and oppose the ‘innovation at any cost’ mindset that has infected the tech sector.”
I’m not a Luddite. But I do pride myself on my ability to look past the hype and be strategic when it comes to tech. AI’s a long way from its plateau of productivity – and just because we can do something doesn’t mean we should.
Oops. I appear to have written enough here for a blog post… oh well, at least it was genuine opinion and not generated by an LLM. And thanks for the inspiration, Molly White.
I managed the weeknotes for 9 weeks. The last one was posted as I was sitting on a plane, about to take off for a long weekend away with my wife. And then I started to take stock. I don’t have time for them. What had been a weekly reflective activity had become a chore.
And then the unwritten thoughts started to build in my mind. There were still things that I wanted to share. And the feedback had been positive, though the weekly cadence was probably too much.
So here we are. A new concept: Monthly Retrospective; 12 posts a year instead of 52. Maybe a better chance of me getting it out of the door on time too? I don’t promise it will be published exactly on the end of each month (I’m a week into April as I finish this post), but it will be there or thereabouts…
So what’s up this month?
Here’s a quick summary of what’s in the rest of the post
We have the events – typically evenings, attended to expand my knowledge.
We have the entertainment – music, film, TV.
We have life – family and friends.
And we have the photos – snapshots of life viewed through my iPhone.
So let’s get started…
In tech: at work
I’m busy, busy as always at work, with more organisational changes to keep me on my toes. One thing I’ve tended to avoid in recent years is working on bids. This is partly because I find there’s invariably a slow start and a mad rush to complete before the deadline, and partly because I prefer to work on a consulting-led sell where I have helped to shape the solution. In a competitive tender scenario someone else has influenced the client, so you’re already on the back foot, second-guessing what the client needs cf. what the invitation to tender says they want. In this case, one of my colleagues asked me to help out, and we have a few weeks to create our solution. It’s also a really interesting project so I’m enjoying pulling this solution together.
Meanwhile, the ransomware service is also moving forwards, though not as fast as I would like (or, more to the point, as fast as my boss would like). All being well, I’ll have something to shout about in next month’s retrospective.
In tech: at home
I’m still playing around with Meshtastic, with one node travelling mobile with me and another soon to be set up at home. Here’s the thread with the progress:
New toys from China arrived in today’s post… (x2). Hoping to have some fun with these (one static node at home and one mobile in the car)
Other home projects include researching which CCTV cameras to put up (almost certainly from Reolink) and how to get an Ethernet cable to them…
In tech: some of the things I stumbled across this month
Some bits and pieces:
Advice to help build genAI prompts:
Very interesting to see this… it’s become clear to me in recent weeks that the prompts provided are a huge factor in getting good results from LLMs… and, for balance, here’s the OpenAI guidance https://t.co/pgsQckMg4Ohttps://t.co/0PFsDThF7R
Remembering some security advice I used last year:
Last year, whilst working to define a client's IT policies, I found this guidance from @NCSC really useful. This morning I needed to dig it out again so sharing for the benefit of others. It's mostly common sense, but some of it still disregarded too often https://t.co/MRfzfg5P7n
March saw me getting out to a few tech events in the evenings
Milton Keynes Geek Night (MKGN) is always a good night out. In truth, it’s not really geeky these days – more creative – but I enjoy most of the talks and after a dozen years of attendance, I know a lot of the people in the crowd. This was the thread I created with the highlights from MKGN number 47:
I’m at #MKGN again tonight and the first talk has Johan Haroon talking about how technology is distracting us, and how we can recapture and hold onto our focus pic.twitter.com/Y9iaLOYMzO
A few days later, I headed down to London for the Windows Azure User Group Meetup. Unfortunately, I couldn’t use Node4’s London office, so I worked from the British Library and other locations for most of the day, before heading over to Elastacloud for the event in the evening. After Richard Conway (in/richardelastacloud) introduced the evening, Steph Locke (@TheStephLocke) from Microsoft talked about AI Landing Zones before Andy Cross (in/crossandy) gave a hilarious demonstration of how the death of coding is a little way off yet, even with multiple AI agents collaborating…
Towards the end of the month, I went to the inaugural NN1 Dev Club event, mostly to see what it’s about. I’m not a developer (though I might like to be…) and it seemed a good opportunity to get to know some of the tech folks in another nearby town. I enjoyed the talks – both PJ Evans (@MrPJEvans)’ tales of home automation (“Boiling Nemo”) and Dr Junade Ali (/in/junade)’s tales from the world of security research (“The Science of Software Engineering”) – so I’m sure I’ll be back for more events in future.
In entertainment
When I was about 8 or 9, I read a book at school. I couldn’t remember much about it, except that it was about some children travelling across Europe, it was set in WW2, Warsaw was a part of it, and I really enjoyed it. I asked a group of friends if they remembered something like this and one asked ChatGPT. ChatGPT thought it might be The Silver Sword, by Ian Serraillier. I read the synopsis and that was it! Why I never thought to ask an AI, I have no idea, but it worked. I then had a very enjoyable few hours in the car listening to the audio book…
On the subject of books, some more reading has arrived:
Explosive action (deliberate pun) Trigger Point, S2 (ITV).
Laid back and delightfully silly Detectorists, S2 (Netflix).
Stunning landscapes mixed with murder mystery Shetland, S8 (BBC).
None are new, but they had been on the list for a while. The jury is still out on Shetland without Douglas Henshall in the main character role though.
I’ve also decided that I need to get out to some gigs. My wife’s not into the electronic music that I enjoy so much and I was thinking about heading down to Greenwich with my youngest son for a Day with Chicane. Unfortunately the gig is 18+ and he will be 3 months short of adulthood, so maybe that will wait a while longer.
In life: a trip to Tallinn
The month started with a trip to Tallinn, Estonia. Nikki and I were celebrating 21 years of marriage and we had a fantastic weekend exploring a new city. As a country that’s been in and out of Soviet control several times in modern history we were not sure what to expect. What we found was a beautiful medieval city, food that seemed more Scandinavian than Eastern European, and public transport that was cheap and plentiful.
Our hotel was only just outside the old town, which is a UNESCO World Heritage Site, so we didn’t actually need to use the transport much (the city is compact enough to walk). Even so, €2 each way for a bus to/from the airport seemed amazing value.
Similarly, we ate and drank well at remarkably good prices compared with the UK – whether that was hot chocolate in Pierre Chocolaterie, hot wine in Ill Draakon (a medieval-themed bar), or one of the modern Estonian restaurants that we dined in. (For future reference, they were: Kaerajaan, Rataskaevu 16 and Pegasus). I came home thinking that, for the most part, the UK is a very dull and overpriced culinary destination.
Other highlights were a visit to the top of the tower at the Niguliste Museum for views across the city. We also enjoyed a walk along the old town walls. Outside the old town, we took a short walk to Telliskivi and visited the photography exhibitions at Fotografiska.
If you’re inspired by this and you fancy a trip to Tallinn (highly recommended), we flew with Wizz Air from London Luton and the Visit Tallinn website has a mine of information.
Oh yes, and linking back to tech for a moment, I forgot that the delivery robots I see in Milton Keynes and Northampton have Estonian cousins…
You may have seen me tweet out the delivery robots in Milton Keynes, Northampton and elsewhere… well, today I found some of their Estonian cousins… ? pic.twitter.com/3l1JXgbfJu
I may have been born in Northampton, but I identify as Welsh. And certainly when it comes to international Rugby Union, my team plays in red. I wasn’t going to say “no” though when I got the opportunity to watch England host Ireland at Twickenham. What a game! The final drop kick was at the other end of the pitch to me, but it was a brilliant match to be at.
As ever, my sons are a huge part of what I get up to outside work. With Matt away in Spain, I was able to get to watch Ben play Hockey a bit more, including the Eastern Counties U17 tournament. Now Matt’s returned and he’s racing as much as he can, trying to get his Category 1 (and maybe Elite, if he can get enough points) road race licence. That needs my support sometimes (passing bottles, driving on the longer trips). At the other end of the scale, it was exciting to be able to watch him pick up a win at our local race:
It’s fantastic to see the support he gets from his own teammates and some of the guys he’s racing against too (the video cuts off Richard Wiggins exclaiming “he’s got it!” just as I hit record). #ProudDad
After a couple more races that I didn’t get to see (and didn’t exactly go to plan), he wrapped up the month with a particularly eventful weekend. On the Saturday, a couple of punctures meant his race only lasted a few minutes, but that was probably lucky as we then found the steerer tube at the top of his fork had a huge crack in it…
That afternoon and evening, he rebuilt onto one of the spare cyclocross frames that were waiting to be set up, and then raced the Fakenham town centre crit’ on Sunday. It was a wet afternoon and my heart was in my mouth for the whole race but coming in third after an early break and leading for a good chunk of the race was a great result.
That’s all for this month… please let me know what you think in the comments and I’ll be back in early May to recap on April… plus, hopefully, with extra time for some other posts in between.
This week’s weeknote is short. It’s also a little earlier than usual because today’s my wedding anniversary and I was busy trying to get everything wrapped up before flying away for the weekend…
…so, in chronological order – but all mixed up between work and play:
Two weeks ago I saidOne Day (on Netflix) was a rom-com. Well… maybe not a comedy. A romantic drama? Regardless, we finished the series last weekend. There were tears. Mostly mine. And I highly recommend it for anyone who left uni’ in the UK in the 90s…
After passing my amateur radio foundation exam a couple of weeks ago, I have my callsign from Ofcom. I’m now M7OLN…
Last weekend, I met up with Christian Payne/Documentally (G5DOC) and talked radios among other things over an enjoyable cafe lunch…
I’m having trouble getting into local repeaters on a handheld radio from my place but we worked out my config issues so I know the radio is set up properly.
I can hear the local repeater but I need to put a better antenna up at home. That could be tricky. If only I could safely get closer to this chimney stack…
I’ve also ordered an antenna and window mount for the car. And discovered that there is a radio shop close enough to click and collect (Moonraker).
As a slight tangent from amateur radio (I can’t bring myself to call it HAM), I’ve discovered LoRa and some Meshtastic nodes are on their way. More on what that means when I have them set up…
I now have an identity on the Node4 Microsoft 365 tenant (don’t get me started on how difficult it is to bring multiple organisations into one but I have huge respect for my colleague who is managing this). Judging by the emails I’m receiving, I’m not the first person to have used this alias. I can deal with the emails for trainers and other fashion items… but it seems they were a Manchester United fan too, which is harder to take.
On Tuesday, I recorded a podcast with my colleague Bjoern (in/bjeorn-hirtenjohann). It was great fun and I was very chuffed when the producer, Beth, told me I could have a new career as a radio host. It may have been a joke but I would like to do more of this.
Will Rowe (@MSFTRecruit) made us laugh, a lot, at about recruiters.
I made some great connections.
I learned some cool things about AI prompting from Lydia Carroll (in/lydiacarroll) and about digital ecosystems from Chris Huntingford (@ThatPlatformGuy).
I also did some improv’ – volunteering for an unscripted, 1-2 minute talk on AI, that children would understand. Thanks to Stephanie Stasey (in/missai) for giving me the chance to get out of my comfort zone whilst practicing something I want to do more of – presenting.
I’ve also started to kick some thoughts around about what it means to be technical leader… and how I can encourage others.
And, in a discussion about recognition, someone who will remain anonymous shared this comment with me… I feel seen:
“I’m also an introvert that overcompensates BTW. People confuse my enthusiasm, facilitation, and contribution as me being extrovert. Secretly I’m like a Duracell Bunny using a bad battery – it wears down quite quickly!“
(I was exhausted on Wednesday, after Tuesday’s exploits.)
Thursday ended with an example of when AI chatbots go wrong: